View This File if you receive the above error message.
If you have followed the instructions from the PDF file referenced in the above link (AXIS_error_msg.pdf) and you continue to receive the above error message, please try one of the following instructions:
A black window will appear and disappear very quickly. Once this is completed, the necessary files have been successfully installed. If you did not see the black window, you may double click on the “GNB_Camera_manual_install.bat” file again. You should now be able to access the GNB cameras.